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Info & Questions

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FREQUENTLY ASKED QUESTIONS

Click on the questions below to find the answers to frequently asked questions about the PrivateRx feminine care products and Femsome Skin Care Complex developed by Dr. Ronald D. Blatt. For more specific product FAQs, please see the Additional Information
Who is Dr. Ronald D. Blatt?
Why did Dr. Blatt create the PrivateRx line of Intimate Skin Care products?
What is Femnene, LLC?
What is Intimate Skin Care?
What is unique about intimate skin that requires special products?
Why can PrivateRx products be used on delicate skin?
How do PrivateRx products differ from other products on the market?
What is the Femsome Skin Care Complex, and what does it do for intimate skin?
Is the Femsome Skin Care Complex included in every PrivateRx feminine care product?
Will PrivateRx products stain my clothing, and are they messy and sticky?
Do any PrivateRx products contain any fragrance?
Why should I avoid products with fragrances?
Do PrivateRx products contain estrogen or any other hormones?
What are the dangers of using a product containing estrogen or other hormones?
Do PrivateRx products contain any parabens?
Why should I be concerned about parabens?
How soon can I expect results from PrivateRx products?
Will my partner notice that I am using your product?
Can PrivateRx products be used as birth control?
Can PrivateRx products be used during my period?
How do I contact you if I have questions or concerns about any of your products?
What if I experience a burning sensation when using this product?

ASK DR. BLATT

See what other women are thinking, talking, and asking about intimate skin care and menopause, and post your own question!
How do I know if I'm in menopause?
What is perimenopause?
I've never heard of a hydrating lotion for the external vaginal area. Is this new? Do I need it?
What are the dangers of using a product containing estrogen or other hormones?

PAYMENT, SHIPPING & RETURNS

Frequently Asked Questions About the Payment, Shipping and Return Policies for the PrivateRx Feminine Vaginal Care Products ***Our feminine and vaginal care products are guaranteed with your complete satisfaction in mind. If for any reason you are dissat
What shipping options do you offer?
What kind of shipping do you use for free shipping, when it’s available?
How do I track my shipment?
From where does PrivateRx ship?
What is your phone number for customer service?
May I request a shipment be made to a P.O Box?
Are shipping fees refundable if I return my purchase?
What if I decide I want a different shipping option after I have placed my order?
Can I choose the carrier for my shipment?
Can I change an order that I have already placed?
I made an error in my shipping address. How do I change this after my transaction has gone through?
What happens if I don’t receive my order?
What if I have an APO or FPO address?
When will my order ship?
What if I need my order tomorrow?
What if I live in Alaska, Hawaii, Puerto Rico or other U.S. Territories?
Are there any special requirements or steps I need to take to have my order shipped internationally?
How long will it take to for my International order to arrive?
Commitment to Product Safety Statement
What credit and debit cards does PrivateRx accept?
If I order from PrivateRx, how will the charge appear on my credit card statement?
What is a CVV number?
Can I pay for my order using PayPal?
I am not comfortable entering my information online. How can I place an order?
Can I pay for my order without using a credit card?
What should I do if I’m uncomfortable entering my credit card information online?
How does PrivateRx protect and keep my information secure?
What is the PrivateRx guarantee?
What happens if my seal is broken?
I’m not satisfied with your product, how do I get my money back?
Are shipping fees refundable if I return my purchase?